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While customer surveys can be the perfect tool to get feedback on products, delivery, and customer service, a lot of businesses fall short of actually creating effective surveys. Then they wonder why thoseKeep reading
The disruption of small business is closer than you think You might not associate chatbots with small businesses now, but you might soon. With the exploding rise of user-friendly and inexpensive technology,Keep reading
In a recent Twitter chat with Mick Griffin (@MickGriffin) of Brand 24(@Brand24), DIY Marketers discussed the topic of social listening, a necessary tool for any business in the modern era. The chat discussedKeep reading