How to Use Chat to Improve Your Customer’s Experience
You may have heard that we’re in “the age of the customer.” With so many ways for customers to...
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Author: Paul Comaroto
4 Tips to Keep Your Office Chat Productive
Back in 2012, the McKinsey Global Institute (MGI) released a report that predicted social...
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5 Tips for Managing Communication Overload
Remember when an overstuffed inbox or a full voice mailbox was the biggest source of your...
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6 Things People Won’t Tell You When You’re Working Remotely – That You Absolutely Should Know
While studies have shown that remote work has been a boon to society as a happy, healthy,...
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4 Tips to Help You Lead Your Team Like a Boss (Especially When You Are One)
As a manager, the ultimate goal is to build a team of productive, engaged employees that support...
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