Author: Paul Comaroto

How to Use Chat to Improve Your Customer’s Experience

Posted by Paul Comaroto | Dec 1, 2017 |

You may have heard that we’re in “the age of the customer.” With so many ways for customers to...

Posted by Paul Comaroto | Oct 20, 2017 | Inspiration |

Back in 2012, the McKinsey Global Institute (MGI) released a report that predicted social...

Posted by Paul Comaroto | Aug 10, 2017 | Teams |

Remember when an overstuffed inbox or a full voice mailbox was the biggest source of your...

Posted by Paul Comaroto | Jun 7, 2017 | Teams |

While studies have shown that remote work has been a boon to society as a happy, healthy,...

Posted by Paul Comaroto | Apr 10, 2017 | Inspiration |

As a manager, the ultimate goal is to build a team of productive, engaged employees that support...