Zoho Analytics Has 5 New Features You’re Going to Love

Now you can pretend you're a data genius without the sweat!

By Ivana Taylor

Published on September 23, 2024

In This Article

Let’s be honest: most solopreneurs didn’t get into business to spend hours sifting through spreadsheets and analyzing data. I know I didn’t. 

One of my mentors once told me, “By the time you’ve analyzed everything, the opportunity will have passed you by.” That advice stuck with me.

But as much as I love the “just-do-it” mindset, ignoring the numbers means you’re flying blind. And that’s where Zoho’s latest version of Zoho Analytics comes in. 

They’ve packed this update with tools that make sense of your data without forcing you to become a data scientist. 

So if you’ve been avoiding analytics because of all the numbers and complexity, stick with me—this new release is a game-changer for solopreneurs, especially when it comes to sales and marketing.

The Game-Changing Features for Solopreneurs

1. Map Sales Data for Better Decisions

zoho analytics map of sales data

This feature really grabbed my attention. Geo-mapping sales data. Imagine this—you upload your sales and customer location data, and Zoho Analytics automatically plots it on a map for you. This is where the magic happens.

For example, let’s say you sell online courses and notice you’ve got a hot spot of customers in a certain region. Zoho Analytics can map this out, helping you see where you’re gaining traction. You can then focus your marketing dollars on that area—perhaps by launching a targeted Facebook ad or hosting a local webinar. This mapping feature doesn’t just show where your customers are; it helps you predict where future customers might come from. You can make smarter, data-driven decisions in minutes, not weeks.

2. Predict Customer Behavior with No-Code ML Models

zoho analytics predict customer behavior

One of the most intimidating things about data analytics is machine learning, right? Zoho’s got that covered. Their new no-code ML (Machine Learning) Studio lets you build models to predict things like customer churn or sales trends without writing a single line of code. It sounds fancy, but the idea is simple: you give it some data, and Zoho spits out insights that help you act proactively instead of reactively.

For example, if your website visitors usually purchase within three days of signing up for your newsletter, but suddenly you see people are taking longer—your model might predict this as a sign of declining interest. You can then take action, like offering a limited-time discount or sending a re-engagement email, before losing that potential sale.

3. Automated Dashboards: Because We Don’t Have Time

I’m not going to lie—one of the reasons I’ve avoided business intelligence tools in the past is the amount of setup involved. Setting up dashboards, figuring out which data to track—it’s a lot. But Zoho’s Auto Analysis feature cuts through that. You upload your data, and it suggests dashboards and reports. It’s like having your own personal data assistant. You don’t have to decide what to track; Zoho tells you what matters.

This is perfect for solopreneurs who don’t have time to spend hours tracking every metric. You upload your sales data, and it tells you what’s working, what’s not, and what to keep an eye on. You get a full picture of your business without the usual overwhelm.

4. Integrating Data from Multiple Apps for a 360° View

If you’re anything like me, your business data is probably spread out across a dozen different apps—email marketing in one, customer data in another, sales transactions in yet another. Zoho Analytics now allows you to blend data from different platforms—think Salesforce, QuickBooks, or even Shopify—and create a single dashboard that shows everything in one place.

This means you can analyze how your email marketing campaigns are affecting your sales in real time. Did you send out a newsletter? Now you can see if it led to more product purchases without having to manually compare data from different platforms. It’s all laid out in front of you, helping you connect the dots faster.

5. AI-Driven Insights for Fast Decisions

Zoho’s AI assistant, Zia, now delivers diagnostic analytics. This is more than just tracking data; it’s understanding the “why” behind your numbers. Why did sales dip last month? Why did you suddenly get a surge in traffic from social media? Zia digs into your data and provides answers.

Let’s say you run a digital marketing campaign, and after a couple of days, you see a spike in web traffic but not in sales. Zia could tell you that visitors are dropping off after reaching a certain page, suggesting a UX issue. You can then tweak that page and potentially turn that traffic into conversions.

How You Can Use These Features in Real Life

Let’s break down a simple example of how you might use all of these features in a real-world scenario. Say you run an online business selling handcrafted items and you’ve been shipping products all over the country. Using Zoho Analytics, you can:

  1. Map Sales Locations: Upload your customer data, see where most of your sales are coming from, and focus marketing efforts on those regions. Maybe you discover that people in the Midwest love your product. You can launch Facebook ads specifically targeting that region.
  2. Blend Data from Different Platforms: Pull in sales data from your e-commerce platform, email marketing stats, and social media engagement to see how everything correlates. Did people who engaged with your recent Instagram post end up buying? You’ll know right away.
  3. Predict Sales Trends: Use the no-code ML model to predict which months will be best for sales based on past performance. Let’s say your model shows a slow summer—this gives you time to plan a promotion to keep sales up.
  4. AI-Generated Reports: Let Zia handle the “why” questions. Why did your best-selling product suddenly drop in sales? Maybe Zia points out that the drop coincided with a price increase, suggesting you test a discount to see if that gets sales moving again.
  5. Automated Dashboards: You upload your sales and marketing data, and Zoho builds a dashboard that tracks the most critical KPIs for you. That’s less time crunching numbers and more time focusing on strategy.

Wrapping Up

At the end of the day, tools like Zoho Analytics are here to make your life easier. It’s about getting actionable insights without drowning in data. Whether it’s mapping your sales to target new markets or using AI to predict customer behavior, these new features mean you can finally start using your data to grow your business—without the headache.

I’ve been using Zoho One for a while, and if you’re a solopreneur, it’s honestly the best bang for your buck. Now that Zoho Analytics has leveled up, there’s no reason not to take advantage of what your data can tell you.