Turning high-maintenance customers into fans: because even divas deserve the VIP treatment.
Get tools, tips, and strategies that will help you keep customers. Learn how to keep your clients coming back for more.
Get a load of these ‘gratitude marketing strategies’: where saying thanks isn’t just polite, it’s profitable!
Thanking Out of the Box: Creative Twists on Handwritten Thank You Notes for National Thank You Month
January is Thank You Month — here are some great ideas and tools to up your gratitude game
If you haven’t noticed, AI has blown up the lead generating opportunity of chat bot builders. I’m going to introduce you to the top chat bot builder tools.
How to get the most out of the attention span of your customer
With the right referral incentive, you can turn your referral partners and customers into enthusiastic recommenders.
What’s the biggest trigger to a bad customer experience? Read more to find out. The good news is – it’s free.
Transform customer complaints into competitive advantage with 7 cost-effective tips. Learn how to leverage feedback for market research, engagement, and loyalty.
Retaining customers is the single best way to cut your sales and marketing costs, reduce your dependence on new customers and make more money.